Delivering service quality : managerial challenges for the 21st century. edited by M. Raghavachari and K. V. Ramani

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TextPublication details: Macmillan India Ltd. New Delhi 2000Description: xii,651p.; 26cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Books	North Eastern Hill University	COMMERCE	658.8120905 (Browse shelf(Opens below))	Available		202217

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