Services marketing : integrating customer focus across the firm Valarie A. Zeithaml [et.al]

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Material type: Text

TextLanguage: English Publication details: New Delhi McGraw Hill Education 2013Edition: 6th edDescription: xxxii,711p. ; 24cmISBN:

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Books

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	North Eastern Hill University General Stacks	COMMERCE	658.8 SER (Browse shelf(Opens below))	,6;2	Available	505266
Books	North Eastern Hill University General Stacks	COMMERCE	658.8 SER (Browse shelf(Opens below))	,6;3	Available	505267
Books	North Eastern Hill University General Stacks	COMMERCE	658.8 SER (Browse shelf(Opens below))	,6;1	Available	505265
Books	North Eastern Hill University General Stacks	COMMERCE	658.8 SER (Browse shelf(Opens below))	,6	Available	505264
Books	North Eastern Hill University General Stacks	HOTEL MANAGEMENT	658.8 SER (Browse shelf(Opens below))	,5	Available	355904
Books	North Eastern Hill University General Stacks	HOTEL MANAGEMENT	658.8 SER (Browse shelf(Opens below))	,5;1	Available	355905
Books	North Eastern Hill University General Stacks	HOTEL MANAGEMENT	658.8 SER (Browse shelf(Opens below))	,5;2	Available	355906
Books	North Eastern Hill University General Stacks	HOTEL MANAGEMENT	658.8 SER (Browse shelf(Opens below))	,5;3	Available	355907
Books	North Eastern Hill University General Stacks	HOTEL MANAGEMENT	658.8 SER (Browse shelf(Opens below))	,5;4	Available	355908

Total holds: 0

Previous							No cover image available No cover image available	Next
Previous	658.8 PAL Mastering the rules of competitive strategy : a resource guide for managers	658.8 RAJ International marketing : global environment, corporate strategy, case studies	658.8 SER Services marketing : integrating customer focus across the firm	658.8 SER Services marketing : integrating customer focus across the firm	658.8 SER Services marketing : integrating customer focus across the firm	658.8 SER Services marketing : integrating customer focus across the firm	658.8 SHA Services marketing : concepts, practices and cases from Indian environment	Next

Library has 7th ed. also.

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