Superior customer service : the prompt approach to success by Michael Quinn and Lynda Byron

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TextPublication details: Prentice-Hall New Delhi 2006Description: xiii,103p. ;18cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Books	North Eastern Hill University	COMMERCE	658.812 QUI (Browse shelf(Opens below))	Available		202438

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Previous	658.812 LIN Shopper, buyer and consumer behavior: theory and marketing applications	658.812 MAH Total customer value management : transforming business thinking	658.812 MIS Customer service in retailing	658.812 QUI Superior customer service : the prompt approach to success	658.812 RAO Little book of big customer satisfaction measurement	658.812 SET Creating customer delight : the how and why of CRM	658.812 SEY Customer revolution : how to thrive when customers are in control	Next

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