Customer-driven services management (Record no. 72632)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00383nam a2200133 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 076199372X |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | BAL |
| Edition number | 18th. |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Balachandran, S. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer-driven services management |
| Statement of responsibility, etc | S. Balachandran |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi |
| Name of publisher | Response Books |
| Year of publication | c1999 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 333p.; |
| Dimensions | 23cm. |
| 500 ## - GENERAL NOTE | |
| General note | Library has 2nd ed. also |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Relations - ndia |
| Withdrawn status | Lost status | Damaged status | Collection code | Home library | Current library | Date acquired | Full call number | Accession Number | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| COMMERCE | North Eastern Hill University | North Eastern Hill University | 25/11/2011 | 658.812 BAL | 200765 | Comm. | Books | |||
| COMMERCE | North Eastern Hill University | North Eastern Hill University | 25/11/2011 | 658.812 BAL | 200707 | ;1 | Books | |||
| COMMERCE | North Eastern Hill University | North Eastern Hill University | 25/11/2011 | 658.812 BAL | 201151 | BAL;2 | Books | |||
| COMMERCE | North Eastern Hill University | North Eastern Hill University | 25/11/2011 | 658.812 BAL | 202885 | ,1 | Books |