Customer-driven services management
Balachandran, S.
Customer-driven services management S. Balachandran - New Delhi Response Books c1999 - 333p.; 23cm.
Library has 2nd ed. also
076199372X
Customer Relations - ndia
658.812 / BAL
Customer-driven services management S. Balachandran - New Delhi Response Books c1999 - 333p.; 23cm.
Library has 2nd ed. also
076199372X
Customer Relations - ndia
658.812 / BAL