Services marketing : operation, management, and strategy (Record no. 117275)
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000 -LEADER | |
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fixed length control field | 00290nam a2200097Ia 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 8177223763 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | CLO |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Personal name | Clow, Kenneth E. |
245 ## - TITLE STATEMENT | |
Title | Services marketing : operation, management, and strategy |
Statement of responsibility, etc | Kenneth E. Clow and David L. Kurtz |
250 ## - EDITION STATEMENT | |
Edition statement | 2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Name of publisher | Biztantra |
Place of publication | New Delhi |
Year of publication | 2003 |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | xii,460p.; |
Dimensions | 24cm. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Service industries-Marketing |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Kurtz, David L. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Home library | Current library | Shelving location | Date acquired | Full call number | Accession Number | Copy number | Koha item type | Collection code |
---|---|---|---|---|---|---|---|---|---|---|---|
North Eastern Hill University | North Eastern Hill University | General Stacks | 06/03/2012 | 658.8 CLO | 203132 | ,1 | Books | ||||
North Eastern Hill University | North Eastern Hill University | General Stacks | 28/08/2018 | 658.8 CLO | 203954 | ,1;1 | Books | COMMERCE |