000 00433nam a22001457a 4500
020 _a978-81-203-3983-5
082 _223rd.
_a658.812
_bBIS
100 _aBiswas, Supriya
245 _aRelationship marketing : concept, theories and cases
_cSupriya Biswas
260 _aNew Delhi
_bPHI Learning
_c2011
300 _axvii,406p.;
_c24cm.
650 _aMarketing management
650 _aRelationship strategy
856 _uwww.phindia.com
999 _c168782
_d168782