000 00411nam a22001337a 4500
020 _a978-93-5004-454-4
082 _223rd.
_a658.812
_bBHA
100 _aBhasin, Jaspreet Kaur
245 _aCustomer relationship management
_cJaspreet Kaur Bhasin
260 _aNew Delhi
_bDreamtech Press
_c2014
300 _axiii,445p.:ill.;
_c24cm.
650 _aCustomer relations-Management
856 _uwww.dreamtechpress.com
999 _c168765
_d168765