| 000 | 00500nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 120229s9999 xx 000 0 und d | ||
| 082 | _a658.8120954 CHA | ||
| 100 | _aChaturvedi, Mukesh | ||
| 245 |
_aCustomer relationship management : an Indian perspective _cby Mukesh Chaturvedi and Abhinav Chaturvedi |
||
| 260 |
_bExcedl Books _aNew Delhi _c2005 |
||
| 300 |
_axi,208p. _c;23cm |
||
| 650 | _aCustomer relations - India ;Customer relationship management - India | ||
| 700 | _aChaturvedi,Abhinav | ||
| 999 |
_c117209 _d117209 |
||