000 00667nam a2200205Ia 4500
008 120229s9999 xx 000 0 und d
020 _a0070601321
082 _223rd
_a658.4012
_bCRA
100 _aCrager, John
245 _aBalanced scorecard : a guide for your journey to best-practice processes
_cJohn Crager, Cindy Hubert and Mike O'Kane
260 _bTata McGraw-hill publishing
_aNew Delhi
_c2005
300 _aix,96p.:ill.;
_c22cm.
440 _aAPQC's passport to sucess series
650 _aStrategic planning
650 _aManagement
700 _aHubert, Cindy
700 _aO'Kane, Mike
856 _uwww.tatamcgrawhill.com
942 _2ddc
999 _c116958
_d116958