000 00290nam a2200097Ia 4500
008 120229s9999 xx 000 0 und d
082 _a658.562 JAN
100 _aJanakiraman, B.
245 _aTotal quality management : text and cases
260 _bPrentice-Hall of India
_aNew Delhi
_c2006
999 _c116703
_d116703