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	1.		Managing services marketing text and readings by John E. G. Bateson by Bateson, John E. G Edition: 3rd ed. Material type: Text Publication details: New York Dryden Press c1995 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.8 BAT. Place hold Add to cart (remove)
	2.		Services, marketing and management Audrey Gilmore by Gilmore, Audrey Material type: Text Publication details: New Delhi. Sage Publication. 2003 Availability: Items available for loan: North Eastern Hill University (3)Call number: 658.8 GIL, ... Place hold Add to cart (remove)
	3.		Service management and operations by Cengiz Haksever...[et al.] by Haksever, Cengiz Edition: 2nd ed. Material type: Text Publication details: Singapore Person Education 2005 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.8 SER. Not available: North Eastern Hill University: Damaged (1). Place hold Add to cart (remove)
	4.		No cover image available No cover image available International marketing: managing worldwide operations in a changing international environment by Lascu, Dana-Nicoleta Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Bizantra 2003 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.8 LAS . Place hold Add to cart (remove)
	5.		Services marketing : operation, management, and strategy Kenneth E. Clow and David L. Kurtz by Clow, Kenneth E Kurtz, David L Edition: 2nd ed. Material type: Text Language: English Publication details: New Delhi Biztantra 2003 Availability: Items available for loan: North Eastern Hill University (2)Call number: 658.8 CLO , ... Place hold Add to cart (remove)
	6.		Service management and marketing : customer management in service competition Christian Gronroos. by Gronroos, Christian Series: Wiley Student Edition Edition: 3rd ed. Material type: Text Language: English Publication details: New Delhi : Wiley India Pvt Ltd, 2007 Availability: Items available for loan: North Eastern Hill University (2)Call number: 658.8 GRO , ... Place hold Add to cart (remove)
	7.		Services : marketing, operations, and management Vinnie Jauhari and Kirti Dutta by Jauhari, Vinnie Dutta, Kirti Material type: Text Publication details: New Delhi Oxford University Press 2009 Online access: Click here to access online Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.8 JAU. Place hold Add to cart (remove)
	8.		No cover image available No cover image available Understanding services management : integrating marketing, organisational behaviour, operations and human resource management edited by William J. Glynn and James G. Barnes by Glynn, William J. ed Barnes, James G. ed Material type: Text Language: English Publication details: New Delhi Prentice-Hall of India 2007 Online access: Click here to access online Availability: Items available for loan: North Eastern Hill University (3)Call number: 658.5 UND, ... Place hold Add to cart (remove)
	9.		Services marketing and management (for M.B.A., P.G. Diploma in Business Administration and other management courses) B. Balaji by Balaji, B Edition: 2nd rev. ed. Material type: Text Language: English Publication details: New Delhi S. Chand & Company 2021 Online access: Click here to access online Availability: Items available for loan: North Eastern Hill University (2)Call number: 658.8 BAL, ... Place hold Add to cart (remove)

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