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	1.		Securities markets and products Indian institute of banking and finance by Indian Institute of Banking & Finance Material type: Text Language: English Publication details: New Delhi Taxmann Publications 2004 Online resources: Click here to access online Availability: Items available for loan: North Eastern Hill University (4)Call number: 332.632 IND , ... Place hold Save to lists Add to cart (remove)
	2.		Who stole my customer: winning strategies for creating and systaining customer loyalty by Harvey, Thompson by Thomson, Harvey Material type: Text Publication details: Delhi Pearson Education c2004 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.812 THO. Place hold Save to lists Add to cart (remove)
	3.		Superior customer service : the prompt approach to success by Michael Quinn and Lynda Byron by Quinn,Michael Byron,Lynda Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Prentice-Hall 2006 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.812 QUI . Place hold Save to lists Add to cart (remove)
	4.		No cover image available No cover image available Understanding services management : integrating marketing, organisational behaviour, operations and human resource management edited by William J. Glynn and James G. Barnes by Glynn, William J. ed Barnes, James G. ed Material type: Text Language: English Publication details: New Delhi Prentice-Hall of India 2007 Online resources: Click here to access online Availability: Items available for loan: North Eastern Hill University (3)Call number: 658.5 UND, ... Place hold Save to lists Add to cart (remove)