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	1.		Organization development and change by Thomas G. Cummings and Christopher G. Worley by Cummings, Thomas G Worley, Christopher G Edition: 6th.ed. Material type: Text Publication details: Cincinnati, Ohio West Publishing c1993 Other title: Theory of organization development and change Availability: Items available for loan: North Eastern Hill University (3)Call number: 658.406 CUM, ... Place hold Save to lists Add to cart (remove)
	2.		No cover image available No cover image available Customer satisfaction measurement and management : using the voice of the customer by Earl Naumann and Kathleen Giel by Naumann, Earl Giel, Kathleen Material type: Text Publication details: Cincinnati, Ohio Thomson Executive Press 1995 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.812 NAU. Place hold Save to lists Add to cart (remove)

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