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	1.		Customer relationship management : a strategic approach to marketing Kaushik Mukerjee ; foreword by Jagdish N. Sheth by Mukerji, Kaushik Sheth, Jagdish N Material type: Text Language: English Publication details: New Delhi Prentice-Hall of India 2009 Online resources: Click here to access online Availability: Items available for loan: North Eastern Hill University (6)Call number: 658.812 MUK, ... Place hold Save to lists Add to cart (remove)
	2.		No cover image available No cover image available Customer relationship management : emerging concepts, tools and applications by Sheth,Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw-Hill 2001 Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.812 CUS . Place hold Save to lists Add to cart (remove)
	3.		4A's of marketing : creating value for customers, companies and society Jagdish N. Sheth and Rajendra S. Sisodia by Sheth, Jagdish N Sisodia, Rajendra S Material type: Text Language: English Publication details: New York Routledge 2012 Online resources: Click here to access online Availability: Items available for loan: North Eastern Hill University (1)Call number: 658.8023 SHE. Place hold Save to lists Add to cart (remove)

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