Fearn-Banks, Kathleen <br/><br/>
Crisis communications: a casebook approach 
Kathleen Fearn-Banks 
 - 4th ed. 
 - New York  Routledge  2011 
 - xi, 383p. ;   24cm. 
<br/><br/><label>ISBN: </label>9780415880596 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public relations--Management--Case studies<br/>Advertising--Case studies<br/>Crisis management--Case studies
<br/><br/><label>Dewey Class. No.: </label>659.29302 FEA-BAN