Tiwana, Amrit <br/><br/>
Essential guide to knowledge management : e- business and CRM applications 
Amrit Tiwana 
 - Singpore  Pearson Eduction asia  c2001 
 - xxiv,315p.;  24cm.- 
 - Essential Guide Series .
<br/><br/><label>ISBN: </label>8178083264 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge,theory of(Management) <br/>E-Business <br/>Cutomer relationship management
<br/><br/><label>Dewey Class. No.: </label>658.403  / TIW