TY  - BOOK
AU  - Hutchby, Ian
ED  - Wooffitt, Robin
TI  - Conversation analysis : principles,practices and applications
SN  - 0745615481
U1  - 301.16 
PY  - 1998///
CY  - Oxford
PB  - Polity Press
KW  - Conversation analysis
KW  - Communication and technology
ER  -