Handbook of quality management 
edited by Dennis Lock 
 - Bombay  Jaico Publishing House  1996 
 - xxvi, 643klp.; 24cm. 
<br/><br/><label>ISBN: </label>8172242581 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial Management-Quality Control
<br/><br/><label>Dewey Class. No.: </label>658.562  / LOC