TY - BOOK ED - Keonig, Michael E.D. ed. ED - Srikantaiah, T. Kantin ed. TI - Knowledge management lessons learned : what works and what doesnt't SN - 81-7000-525-6 U1 - 029 18th. PY - 2008/// CY - New Delhi PB - Ess Ess Publications KW - Knowledge,theory of(Management) KW - Knowledge management ER -