TY  - BOOK
ED  - Singh,Y. P.
TI  - Effective total quality management
T2  - Encyclopaedia of management for 21st century series
SN  - 8126107774
U1  - 658.562 
PY  - 2001///
CY  - New Delhi
PB  - Anmol Publications
KW  - Total quality management
KW  - Quality assurance management
ER  -