Effective total quality management 
edited by Y. P. Singh 
 - New Delhi  Anmol Publications  c2001 
 - viii,303p.;  24cm.- 
 - Encyclopaedia of management for 21st century series .
<br/><br/><label>ISBN: </label>8126107774 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management <br/>Quality assurance management
<br/><br/><label>Dewey Class. No.: </label>658.562  / EFF