TY  - BOOK
AU  - Richardson, John V.
TI  - Knowledge-based systems for general reference work : applications, problems and progress
T2  - Library and information science
SN  - 0125884605
U1  - Lib 
PY  - 1995///
CY  - New York
PB  - Academic Press
KW  - Expert Systems (Computer Science)
KW  - LibrariesReference Department-Automation
KW  - Library Reference Services-Automation
ER  -