TY  - BOOK
AU  - Christine, Abbot
TI  - Performance measurement in library and information services
T2  - Aslib know how series
SN  - 0851423299
U1  - 021 
PY  - 1994///
CY  - London
PB  - Aslib Association for Information Management
KW  - Libraries-Performance Measurement
KW  - Information Services-Performance Measurement
KW  - Libraries
KW  - Rating of Information Services
ER  -