TY - BOOK AU - Grover, Robert J. AU - Greer, Roger C. AU - Agada, John TI - Assessing information needs : managing transformative library services SN - 978-1-59158-797-2 U1 - 025.1 23rd. PY - 2010/// CY - England PB - Libraries Unlimited KW - Information services-Planning KW - Information services-Use studies KW - Public services (Services)-Planning KW - Liibraries and community KW - Library planning UR - www.abc-clio.com ER -