Bhasin, Jaspreet Kaur <br/><br/>
Customer relationship management 
Jaspreet Kaur Bhasin 
 - New Delhi  Dreamtech Press  2014 
 - xiii,445p.:ill.;   24cm. 
<br/><br/><label>ISBN: </label>978-93-5004-454-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations-Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BHA