Gross, Donald. Fundamentals of queueing theory [by] Donald Gross [and] Carl M. Harris. - New York, Wiley [1974] - xvi, 556 p. illus. 23 cm. - A Wiley publication in applied statistics . Bibliography: p. 453-463. ISBN: 047132812X LCCN: 73020084 Subjects--Topical Terms: Queuing theory. Dewey Class. No.: 519.7