Jauhari, Vinnie <br/><br/>
Services : marketing, operations, and management  
Vinnie Jauhari and Kirti Dutta  
 - New Delhi  Oxford University Press  2009 
 - xv,584p.:ill.;  24cm. 
<br/><br/><label>ISBN: </label>0195689089 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries-Marketing<br/>Marketing-Management
<br/><br/><label>Dewey Class. No.: </label>658.8 JAU