Little book of big customer satisfaction measurement Ajit Rao and Subhash Chandra.

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Material type: Text

TextLanguage: English Publication details: New Delhi: Sage Response, 2012.Description: xvi, 164 pages ; 20 cmISBN:

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Books

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Books	North Eastern Hill University General Stacks	COMMERCE	658.812 RAO (Browse shelf(Opens below))	Available		204106

Total holds: 0

Previous	No cover image available No cover image available							Next
Previous	658.812 LIN Shopper, buyer and consumer behavior: theory and marketing applications	658.812 MAH Total customer value management : transforming business thinking	658.812 MIS Customer service in retailing	658.812 RAO Little book of big customer satisfaction measurement	658.812 SEY Customer revolution : how to thrive when customers are in control	658.82 MIS Sales promotion and advertising management	658.827 AAK Aaker on branding : 20 principles that drive success	Next

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