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Essential guide to knowledge management : e- business and CRM applications

Tiwana, Amrit

Essential guide to knowledge management : e- business and CRM applications Amrit Tiwana - Singpore Pearson Eduction asia c2001 - xxiv,315p.; 24cm.- - Essential Guide Series .

ISBN: 8178083264

Subjects--Topical Terms:
Knowledge,theory of(Management)
E-Business
Cutomer relationship management

Dewey Class. No.: 658.403 / TIW

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