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Customer relationship management : an Indian perspective

Chaturvedi, Mukesh

Customer relationship management : an Indian perspective by Mukesh Chaturvedi and Abhinav Chaturvedi - New Delhi Excedl Books 2005 - xi,208p. ;23cm

Subjects--Topical Terms:
Customer relations - India ;Customer relationship management - India

Dewey Class. No.: 658.8120954 CHA

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